Let’s Help Our Neighbors in North Texas: Pack and Box

Description:  Volunteer as an individual or group and help us sort, bag, and box food for hungry North Texans in a warehouse environment while working cooperatively with other volunteers and staff.  Closed-toe shoes are required. Volunteers may potentially be lifting 25-30 pound boxes.

Age Requirements: According to safety guidelines, all attendees must be 12 years of age or older. All attendees must be registered for the volunteer event, both chaperones and youth. Chaperones are required to volunteer with the minor; the chaperone cannot sit in the volunteer orientation room. 

• Volunteers ages 12-15 require at least one adult chaperone per 3 youth.

  • Chaperone must be 18 years old and take legal responsibility for the minor. NTFB does not provide chaperones.

• Volunteers ages 16+ do not require chaperone.

Attire:  Closed-toe shoes are required (no sandals or flip flops). We recommend dressing in comfortable and casual clothes suitable for the season. Items that are not appropriate include revealing clothing or dangling accessories. 

Commitment: Doors open at 8:30 a.m., check in will starts at 8:30 a.m. and orientation will start promptly at 9 a.m for the morning shift. Check in will begin at 12:30 p.m. and orientation will start promptly at 1 p.m for the afternoon shift .  We suggest arriving a few minutes prior to your shift.  Thank you for being on time as we follow an agenda to be as productive as possible.  Running late?  If you are 10+ minutes late, you will not be able to volunteer.  We appreciate you canceling your registration in a timely manner so we may offer the slots to other volunteers. 

Donations: We're so thankful for your generosity when you volunteer. Ask the volunteer coordinator for more info!

Safety: We invite volunteers into our facility to help fight hunger and it is important that we maintain a safe environment. Volunteers are expected to comply with all rules, follow the directions given by station leaders, and immediately report any accidents to a staff member. 

Accommodation Needs: This opportunity includes standing, bending, and potentially lifting 25-30 pounds.  Please let us know if you have accommodation needs.  

Tracking Hours:  Any volunteer (youth or adult) needing to track hours for employer matches, school, scholarships, scouts, etc. must create their own account, sign up, and check in for every shift with a staff member.  If you are not in our system, we cannot verify hours. If you check in through the Galaxy site or add your own hours, they will not be approved. By checking in with a staff member your hours will be entered in automatically. In addition to tracking hours in our online system, you may ask the Volunteer Experience Team for a North Texas Food Bank Hour Verification Form after the shift.  Our policy is to not sign any court-appointed service documents including time sheets.

Lobby Hours:  Saturday from 8:30 a.m. – 3:30 p.m.

Shift Closure:  If we need to cancel a shift for any reason, a cancellation email will be sent to all volunteers who signed up by 8:00 a.m.

Parking:  Carpooling is highly recommended.  Thank you for not parking in a reserved spot or in the lot of our neighbors. Please let us know if your group is arriving on a bus.